Over the past few weeks it's come to our attention that Salad earnings have been rather unstable. The good news is, we're currently working on our fixes. The bad news: we need more information to get your app back in working order. Here's how to help us help you.
Step 1: Launch Salad now and allow it to run for around 30 minutes. Afterwards, send your logs to a support representative or engineer who's helping you.
Step 2: Continue to run Salad, we'll run a few background checks to determine whether:
- Your GPU is mining currently
- Your GPU is submitting a hashrate
- The mining pool has received your hashrate
- The mining pool has paid out your hashrate
Step 3: We'll then take this data to the engineering team to process and use towards finding a solution.
Currently, we're still amassing information, and we might not be able to solve your issue immediately. If you want to start earning Salad Balance in the meantime, we highly recommend you use our offerwall feature.
Offerwalls allow you to earn independently of mining, and can be completed fairly quickly. Some users have finished tasks that paid out over $20, and this can be a great way to earn supplemental income until we fix the mining issues as a whole.
Thanks for your patience chef, we'll be working hard to make sure you can keep chopping!