When troubleshooting with a support representative, you'll often be asked to provide your log files so we can get more insight into your particular issue. To do so, simply:
- Browse your computer's directory with the "search programs and files" bar or "File Explorer"
2. Locate "C:\Users\<username>\AppData\Roaming\Salad\logs\main.log"
Make sure you replace <username> with your own username on your computer. You should find your Salad log files there, pictured below (on a Windows 7 machine):
Here you will find a ‘main.log’ file, as well as a ‘main.old.log’ file. Both files, highlighted in red above, are what we need to find your solution. So either copy that directly and send it to us over discord or Salad support, or email it to the address provided by your support representative.