How To Find Your Salad Log Files

When troubleshooting with a support representative, you'll often be asked to provide your log files so we can get more insight into your particular issue. 

On Windows:

1. Browse your computer's directory with the "search programs and files" bar or "File Explorer"

    2. Locate "C:\Users\<username>\AppData\Roaming\Salad\logs\main.log" 

Make sure you replace <username> with your own username on your computer. You should find your Salad log files there, pictured below (on a Windows 7 machine): 

Here you will find a ‘main.log’ file, you may also find a ‘main.old.log’ file. Both files, highlighted in red above, are what we need to find your solution. So either copy that directly and send it to us over discord or Salad support, or email it to the address provided by your support representative.

On MacOS:

1. Open Finder, or your File Explorer application.
2. Whilst holding the ALT or Option key on your keyboard, select the Go option on your Menu Bar, and then select Library:
3. Next, search for the Logs folder:
4. Then navigate into the Salad folder:
5. Now you can select and upload the log files:Here you will find a ‘main.log’ file, you may also find a ‘main.old.log’ file. Both files, highlighted in red above, are what we need to find your solution. So either copy that directly and send it to us over discord or Salad support, or email it to the address provided by your support representative.