1. Uninstall Salad
Uninstall Salad, and all of its associated files and folders
2. Restart your computer
This will finalize the uninstallation of Salad, as it does with most programs that require drivers to run.
3. Reinstall Salad
Navigate in your internet browser to www.salad.io and re-download the installation .exe, and when the installation finishes, be sure to uncheck the “Run Salad” checkbox.
4. Open Comodo
This will be the main screen you are presented within e-Scan and is your base of virus-fighting operations.
5. Click on 'File Anti-Virus'
From the main screen, click on anywhere within the ‘File antivirus’ area.
6. Click on 'Settings'
After you have navigated to ‘File anti-virus’, click on ‘Settings’ situated beside ‘Stop’.
7. Navigate to the Exclusion setting
After you have clicked on ‘Settings’, you will be presented with your AV’s setting. From there, click on the ‘+’ beside ‘Exclude Files/Folders’. And then, double click on ‘Add/Delete’.
8. Adding and Exclusion
After you have clicked on ‘Add/Delete’, you will see your Excluded files/folders. From there, click on ‘Add’ situated on the right hand side to add an exclusion.
9. Adding Salad as an exception
After clicking on ‘Add’, you’ll want to navigate to the Salad installation folder and select it, the default installation path is “C:\Users\YourUserHere\AppData\Roaming\Salad” and click ‘Add’. Make sure you have checked ‘Include Subfolder’ and set ‘Object Type’ as ‘Folder’.
10. Click 'OK'
Once you’ve found your Salad installation folder and clicked it, hit ‘Add’, and it will bring you back to the main e-Scan exclusion page with your newly added exclusion. Make sure to click ‘Ok’ on there again.
11. Run Salad
Let Salad run for at least 30 minutes after setting up the whitelist. Contact support if this issue persists