1. Uninstall Salad
Uninstall Salad, and all of its associated files and folders
2. Restart your computer
This will finalize the uninstallation of Salad, as it does with most programs that require drivers to run.
3. Reinstall Salad
Navigate in your internet browser to www.salad.io and re-download the installation .exe, and when the installation finishes, be sure to uncheck the “Run Salad” checkbox.
4. Open Comodo
This will be the main screen you are presented within Comodo and is your base of virus-fighting operations.
5. Navigate to Settings
To access the settings of Comodo, you’ll want to click on the little gear button situated in the top of the main screen just beside ‘Tasks’.
6. Navigate to Exclusion Settings
After navigating to settings, you will see some settings related to your AV. From those tabs, click on ‘Advanced Protection’ and a drop-down list will appear. From that list, click on ‘Scan Exclusions’.
7. Adding an Exclusion
After you have navigated to the ‘Scan Exclusion’ setting, your exclusion list will appear. From there, click on ‘Add’ then select ‘Folders’ to add an exclusion.
8. Adding Salad as an exception
After you have clicked ‘Add’ and selected ‘Folder’, a new window will appear. In that window, you’ll want to navigate to the Salad installation folder and select it, the default installation path is “C:\Users\YourUserHere\AppData\Roaming\Salad” and click ‘Ok’.
9. Click 'OK'
Once you’ve found your Salad installation folder and selected it, hit ‘Ok’, and it will bring you back to the main Comodo exclusion page with your newly added exclusion. Make sure to click ‘Ok’ on there again.
10. Run Salad
Let Salad run for at least 30 minutes after setting up the whitelist. Contact support if this issue persists